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Our Privacy Commitment:
Customer privacy and security is extremely important to us. To protect your privacy, we provide this notice to explain our online information practices. This website uses SSL Encryption for safe and secure online ordering. Customer must be 18 years old and of legal age to buy items on this website.
The Information We Collect:
This notice relates to all information gathered or submitted on the website and on our secure Customer Service Website. Within our secure network, you may buy products, register to receive new item alerts and request new products.
The Way We Use Information:
We use the information you provide about yourself during your purchase only to complete fulfillment of the order. We do not share this information with outside parties except to the extent necessary.
We use the information you provide about someone else during your purchase only for shipping or fulfillment purposes. We do not share this information with outside parties except to the extent necessary.
We never sell or share any information provided to us online in ways unrelated to those described in this privacy notice. By purchasing goods with us, you agree to receive occasional emails regarding new products and product updates. An opt-out feature will be provided in any communication we send of this type.
How You Can Correct Your Information:
You may correct errors or omissions regarding your order by using the appropriate forms at our secure Customer Service Website. Requests must be made using the identical email address provided on the original order. This procedure better safeguards your information.
To protect your privacy and security, we may also take reasonable steps to verify your identity before processing orders, billing information updates and delivery address changes.
Customer Service Website:
Contact us 24 hours, seven days a week at our secure Customer Service Website: www.NGWinfo.com
By Ordering, the Customer Agrees to our Policies and Guidelines:
The Purchaser/User/Recipient (herein named “Customer”) assumes all risk. TheHobbitMovieSwords.com and its parent company, NGW (herein named "Vendor") does not warrant that any entity may legally purchase, possess, sell or carry any items offered for sale. It is the responsibility of the Customer to abide by and comply with state, federal and local law. By buying these items, the Customer certifies that he is in compliance with all federal, state and local law. The Customer also warrants that he is legally permitted to buy these items and that he understands and agrees to all website terms and conditions.
All swords and movie replicas for sale on this website are not intended to be used for reenactment nor are they considered battle-ready. These are movie replicas designed for display purposes only. Any other type of use is dangerous. Using these swords and collectibles in any other manner will void the warranty and endanger the user.
View: Legal Policy
To correctly record all customer communications, our preferred method of contact is via email: Contact Us
Please note: We will not be held responsible for any item returned without authorization. Prior to shipping, all items offered for sale are verified for quality and are inspected. It is the responsibility of the Customer to notify the carrier and us immediately with any loss or damage claims resulting from shipping. Please notify us within 48 hours of a damage claim.
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